Shipping Policy

Clean, simple, and free across the U.S. Here's the full breakdown.

At a Glance

Shipping Cost

Every order ships free. No minimum spend. No fees added at checkout.

Destinations

We ship across the United States, including military addresses. We do not currently ship internationally.

Processing

Orders are processed in 1–3 business days after payment is confirmed. You'll receive a tracking email when the package leaves us. During peak periods (holidays, launches, sales), add 1–2 extra days.

Delivery Estimates

• Continental U.S. — 3 to 7 business days
• Alaska / Hawaii / Puerto Rico — 5 to 10 business days
• APO / FPO / DPO — 7 to 14 business days

Estimates begin the day after a package ships and exclude weekends and U.S. federal holidays. Carrier delays caused by weather, holidays, or operational backups are outside our control.

Tracking

A tracking link is sent to your email when your order ships. If you don't see it within 3 business days, check your spam folder, then reach out.

Wrong Address

You're responsible for entering a correct shipping address. If you spot a mistake right after ordering, email us as soon as possible. We can usually fix it before the package ships, but once it's in the carrier's hands, the address is locked.

Damaged, Lost, or Missing

• Damaged on arrival — email us within 48 hours with photos of the damaged item and packaging.
• Tracking says "delivered" but it's missing — check with neighbors and the carrier first; if it's still missing after 7 days, contact us.
• Returned to sender — we'll reach out. Reshipping costs may apply if the return was due to an address issue.

Contact

Email: tramanh31052010@gmail.com Hours: Mon–Fri, 9 AM – 5 PM EST Response time: within one business day

Last updated: June 9, 2026